Staying Safe – What you need to know
Following the Government guidance, we have implemented the following measures. We ask that all guests follow the information and guidelines below to ensure the safety of all of our guests and staff.
Bookings
Please book a table in advance to ensure we can accommodate you.
Bookings taken online are up to 6 guests – this MUST be from your own household or support bubble.
The maximum number that can dine by law is 6 guests, unless the individual household or support bubble is greater.
Outside dining is available- weather permitting however in the chance of adverse weather conditions this could result in the table cancellation.
Diners who choose to eat outside can do so and again are limited for up to 6 guests only. This can be from mixed households.
Tables are 1m+apart in line with government guidance, any table requests will try to be full filled but with limited capacity this may not always be possible.
Please arrive promptly for your booking time as all bookings will be staggered to avoid crowding in the entrance, failure to do so may mean we may not be able to honour your booking.
Please be mindful of the time allocation of your visit, we need to allow extra time for sanitising.
Our bar area will not be open or used for a waiting area.
Guests and your visit
Please sanitise your hands before entering the restaurant using the sanitiser provided at the entrance to the restaurant.
We have non touch optional thermometers at the entrance of the restaurant, we may ask if you mind having your temperature taken.
There will be sanitising stations available throughout the restaurant for you to use at your convenience.
Unfortunately, we will not be able to take any personal belongings, please keep these with you and use the backs of chairs for your coats.
Please do not visit the restaurant if you are feeling unwell of have any COVID-19 symptoms or if you are self-isolating.
We will now just be operating one great value set menu, still serving all your favourites – just another step in managing the safe operation of the restaurant.
The menus we use will all be disposable and we will recycle them mindfully.
There will be signs throughout the restaurant helping you and the staff to be aware of social distancing.
We will request a name and number from the booking, which we will keep on record for track and trace.
Cleaning
The restaurant has been deep cleaned.
There will be cleaning routines taking place regularly throughout the day.
We have enhanced our high standards of hygiene.
Staff will be frequently sanitising common touch points.
All seats, tables and surfaces will be fully sanitised in between each sitting.
All cutlery, crockery and glassware will be fully sanitised in between each use.
Our staff
All team members have been trained and briefed on all our new policies and staff training at a high level will continue.
All our staff will be temperature checked every day on their arrival to work.
Arrival times for the staff will be staggered.
We will be working in smaller regular teams to help keep contact to a minimum.
The staff will travel to work in their own clothes and change within the restaurant into their own clean uniform and shoes.
Temporary changes
For now, all our weekly offers and privilege discounts have been temporarily suspended, you can still sign up to our privilege card and receive the emails and in the future have access to the many offer we will be bringing you.
Our new temporary opening times will now be as follows;
Monday – Saturday 12 noon – 9pm
Sunday – 9am – 7.30pm
We have all worked incredibly hard to keep staff and guests safe and will update this information as and when needed to.
Thank you for all your support it really does mean a lot to us and you can rest assured you are in safe (and sanitised) hands.
